WarningFor Research Purposes Only / Not For Human ConsumptionWarning

Sign In

Privacy Policy

 

Last Updated: October 24, 2025

At Astra Lab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, including peptides, GLPs, cosmetics, and pigmentation solutions. We value the trust you place in us as your partner in science and beauty.

1. Information We Collect

Personal Information

When you place an order, register for an account, or contact our support team regarding our laboratory or cosmetic products, we may collect personally identifiable information, including:

  • Name and job title (if applicable)
  • Institution or clinic name
  • Shipping and billing addresses
  • Email address and phone number
  • Payment information (processed securely via third-party providers)

Automatically Collected Data

 

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site.

2. How We Use Your Information

 

We use the information we collect or receive for the following purposes:

  • Order Processing: To fulfill and manage your orders for peptides, GLPs, and cosmetic formulations, including payments, returns, and exchanges.
  • Customer Support: To respond to your inquiries and solve any potential issues you might have with the use of our products.
  • Account Management: To manage your registration and maintain your account profile.
  • Marketing & Communication: To send you product updates, newsletters regarding new formulations, and promotional offers (you can opt-out at any time).
  • Site Improvement: To analyze usage trends and improve the user experience of our website.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove cookies and to reject cookies.

4. Sharing Your Information

 

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data with the following third parties:

Payment Processors

 We use Stripe and PayPal to process payments securely. We do not store your full credit card details.

Shipping Partners

We share necessary address details with FedEx, DHL, and UPS to deliver your research materials and products.

5. Data Security

 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to request access to the personal data we collect from you.

  • The right to request correction of inaccurate data.

  • The right to request deletion of your data (“Right to be Forgotten”).

  • The right to withdraw your consent at any time.

To exercise these rights, please contact us using the information provided below.